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We’re here to help

Wherever you are, we’re there with you. Find help below or call us 24/7/365 on the number listed on your Member ID Card.

Sign up for your online account today

Follow this simple three step process to complete your registration. You will need your unique Member ID Number. Once you’ve registered, you’ll be able to log-in and access your plan and policy details, health and wellness resources, international travel tools and much more.
 

Questions? We're here to help

Wherever you are, we're there with you. Find claims information below or call us 24/7/365 on the number listed on your Member ID Card.
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Need help with log-in?

If you are having trouble logging in,
or need instant access to your
documents, don't worry. We can
help.

Help with registration ›

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Stay connected

We offer round-the-clock help and
support over the phone and online
wherever you are in the world*. You
can count on us to provide
exceptional support – no matter
where you are or which plan you
have.

Contact us ›

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You’re mobile. So are we

Our International Mobile Assistant
puts the features of this secure
website at your fingertips. Search
“international mobile assistant” to
get access. You can also try
searching the International Directory
or Africa Provider Directory apps,
which are available offline.

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