The following office guides are available for your reference.
DMO® Dental Office Guide
DMO® Dental Office Guide Procedure Guidelines
DMO® Specialty Dental Office Guide
DMO Optional Treatment Plans
PPO Dental Office Guide
Claim Documentation Guidelines
Patient Financial Informed Consent
Medicare Quick Reference Guide
We have added the following clarification to the DMO Patient of Record guideline:
A Patient of Record is a patient who has been treated by you for routine care in the last 12 months.
For additional information on DMO Plan Administration and Guidelines, click on "DMO Dental Office Guide" above.
*Current Dental Terminology © American Dental Association. All rights reserved
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Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies (Aetna). Dental benefits and dental insurance plans are underwritten by Aetna Dental Inc., Aetna Dental of California Inc., and Aetna Health Inc. and/or Aetna Life Insurance Company (Aetna). In Texas by Aetna Dental Inc. and in Virginia, the DMO plan is known as the Dental Network Only plan (DNO). DNO in Virginia is not an HMO. To receive maximum benefits, members must choose a participating primary care dentist to coordinate their care with network providers. Each insurer has sole responsibility for its own products.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
Aetna Dental works with ClaimConnectTM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice.
Links to ClaimConnect and its content are provided for your convenience. Aetna Inc. and its subsidiary companies assume no responsibility for any circumstances arising out of the use, misuse, interpretation or application of any information or other material provided by EDI Health Group (EHG). Aetna Inc. and its subsidiary companies do not endorse any of the products or services available through EHG. EHG independently develops and maintains its own privacy policies and practices.
*ClaimConnect is a registered trademeark of EHG (EDI Health Group, Inc.) and its subsidiaries.